FAQs
Q. Can I sell my merchandise at any time or just during the appeal?
A. You can sell merchandise at any time during the year. It is just that our promotional activities are focused on the appeal period.
Q. What happens if I can’t sell all the items?
A. You can keep selling after the appeal is over until you have run out or simply send unsold merchandise back to us. The box does not need to be returned but please ensure the merchandise is packaged securely.
Q. How do I return the funds to the Centre?
A. You can either bank the money into our Suncorp account, BSB 484799, Account No. 042327724 using your unique referenced deposit form or you can send a cheque.
Q. What happens if I misplace my unique referenced Suncorp deposit form?
A. Your 4 digit reference number starting with 7 is written on the back of the box or you can contact Hear and Say.
Q. What if I run out of some items and want to restock?
A. You can order more items online or you can phone Hear and Say on 3870 2221 or email to fundraising@hearandsaycentre.com.au
Q. I will be hosting a Butterfly Event. Can you send me extra posters and promotional material?
A. Certainly…we will do all we can to support people who are raising funds for our children. Just contact the centre by phone or email and tell us about your event and we can discuss the best way to support your efforts! You can also download a free poster online.
Q. How can I volunteer?
A. Either register online on this website or contact Hear and Say.